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HR DEVELOPMENT TO BE A CHALLENGE FOR BANKING SECTOR IN NEXT DECADE

Top bankers of the country have given a call for human resource development in the banking sector, as it would emerge as the biggest challenge in the next decade.

This view was expressed at a function organised by the Corporation Bank to honour Mr M.V. Nair, Chairman and Managing Director of the Union Bank of India, Mr K.R. Kamath, CMD of Punjab National Bank, and Mr M.R. Nayak, Executive Director of Allahabad Bank, all three former Corporation Bank executives.

Replying to the felicitation, Mr Nair said human resource development would be the biggest challenge before the banking industry in the next one decade. He said nearly 50 per cent of people in the industry would retire in the next one decade. This will lead to employment of nearly seven lakh people into the banking sector in the next decade.

Various factors
The banking sector has to focus on various factors related to human resource development such as employment, mentoring, training to build a strong human resource base. This will be a biggest challenge for the banking sector, he said.

Meeting the requirements of customers would be another challenge for bankers, as they have to face different set of customers in the coming years. In addition to the existing customer base of 350 million, another 350 million new tech-savvy customers would be added to the system. In addition to this, the banks will have to meet the challenges of people in the unbanked segment. Bankers will have to be geared up to meet this challenge, he added.

Supporting the views on human resource development, Mr K.R. Kamath, Chairman and Managing Director, Punjab National Bank, said in the next two years, the banking industry would undergo a sea change in terms of composition of staff, their training and infusion of corporate culture and value in them. He reiterated that there is a need to position the banking system against these challenges.

The public sector banks should be positioned to get the next generation of customers into its fold, and PSBs should work in this direction, he added.

Mr M.R. Nayak, Executive Director of Allahabad Bank, said skill development is critical to effectively handle the systems and procedures in the banks.

Mr Ramnath Pradeep, Chairman and Managing Director of Corporation Bank, observed that the career paths of the three stalwarts who scaled to new heights in Indian banking are success stories of banking talents groomed by Corporation Bank. He opined that the success behind them could be attributed to hard work, coupled with dedication and commitment and reflected the values enshrined in the corporate culture of Corporation Bank.

The General Managers of Corporation Bank — Mr B.R. Bhat, Mr H.M.A Khan and Mr B. N. Satish — outlined the contributions of Mr Nair, Mr Kamath and Mr Nayak, during their stint at Corporation Bank.

Mr Narendra Singh, Executive Director of Corporation Bank, welcomed the gathering, and Mr Ashwani Kumar, Executive Director of Corporation Bank, proposed a vote of thanks.

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