BANKS MUST INNOVATE TO SERVE CUSTOMERS BETTER

DRBT (Institute of Development and Research in Banking Technology), the technical arm of RBI, in association with South Indian Bank, conducted an Executive Round Table named ‘Beyond Core Banking' at South Indian Bank's Administrative Building near here.

Delivering the keynote address, Mr G. Padmanabhan, Executive Director, RBI, said since majority of the banks in India have implemented core banking, it is high time that banks innovate and introduce more technology products and services to serve customers.

Mr R. Sambamurthy, Director, IDRBT, stressed the need for building up management information system in banks which will help understand the clients better and to meet their requirements in full.

Dr V. A. Joseph, Managing Director and CEO, South Indian Bank, welcomed the gathering. Ms Suma Varma Regional Director, RBI, Thiruvananthapuram, Mr Abraham Thariyan, Executive Director, South Indian Bank, spoke on the occasion.

SOURCE:http://www.thehindubusinessline.com/industry-and-economy/banking/article2630312.ece